Last updated: June 6, 2026

1. Introduction

NH Logistics (‘we’, ‘us’, or ‘our’) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this policy carefully.

2. Information We Collect

We may collect the following types of information: Personal identification information (name, email address, phone number, company name), shipping and delivery details (pickup and delivery addresses, cargo descriptions), communication records (emails, call logs with our support team), and website usage data (pages visited, time spent, browser type).

3. How We Use Your Information

We use the information we collect to: provide and manage our logistics services, process quotes, bookings, and invoices, communicate service updates and delivery status, improve our website and service offerings, comply with legal and regulatory requirements, and send relevant service information and promotions (with your consent).

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with: our trusted transport partners and subcontractors for service delivery, government authorities when required by law (e.g., customs, RTO), and professional service providers (e.g., accountants, legal advisors) under strict confidentiality agreements.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small data files stored on your device. You can disable cookies through your browser settings, though this may affect website functionality. We use cookies for session management, analytics, and user preference storage.

7. Your Rights

You have the right to: access the personal information we hold about you, request correction of inaccurate information, request deletion of your data (subject to legal retention requirements), opt out of marketing communications, and lodge a complaint with the relevant data protection authority.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Transactional records are typically retained for 7 years in compliance with Indian tax and accounting regulations.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website with an updated date. Your continued use of our services after any changes constitutes acceptance of the updated policy.